SHIPPING & HANDLING
Shipping Costs to United States and Territories
Your shipping costs will vary depending on the value of your order.
| Order Value | 5-7 Business Days* | 3rd Business Day | 2nd Business Day | Next Business Day |
Saturday Delivery (if available) |
| Up to $25.00 | $4.95 | $14.95 | $20.95 | $24.95 | $34.95 |
| $25.01 - 50.00 | $7.95 | $17.95 | $23.95 | $27.95 | $37.95 |
| $50.01 - 100.00 | $10.95 | $20.95 | $26.95 | $30.95 | $40.95 |
| $100.01 - 150.00 | $13.95 | $23.95 | $29.95 | $33.95 | $43.95 |
| $150.01 - 200.00 | $16.95 | $26.95 | $32.95 | $36.96 | $46.95 |
| $200.01 - 400.00 | $19.95 | $29.95 | $35.95 | $39.95 | $49.95 |
| $400.01+ | $22.95 | $32.95 | $38.95 | $42.95 | $52.95 |
*Free Standard Shipping with Orvis Rewards Visa
Orvis Rewards Visa® cardholders receive free standard shipping on every Orvis purchase made with the card!
Street Addresses Only for Ground Delivery
You must use a street address for ground delivery, as ground cannot deliver to PO Boxes, or to military APO/FPO addresses.
PO Box Shipping Addresses
You should select 5-7 Business Days Standard if shipping to a PO Box. For all other shipping options, a physical shipping address is required.
Multiple Shipping Destinations
Multiple "ship to" addresses from the same order are supported. Shipping charges will be calculated and applied (see rates above) to each shipping address requested.
Shipping Time Requirements on Individual Items
Please see individual product pages for any additional shipping time requirements and delivery times.
Freight Deliveries and Shipments from Vendors
Some products are sent via freight or directly from our suppliers and may require additional shipping time. Please see product pages for delivery estimates.
Shipping Options to United States and Territories
5-7 Business Days
Standard or Ground
(See Shipping Costs)Standard shipping and handling rates vary according to the amount of purchase and can be found in the table above.
3rd Business Day
Standard Rate + $10.00
- For all other Merchandise: Place your order by 5:00 pm EST Monday-Friday
3rd Business Day is not available to post office boxes, APO/FPO addresses, or on certain items noted on the web site or in the catalog and excludes personalized, over-sized, or altered items which may require additional handling.
2nd Business Day
Standard Rate + $16.00
- For all other Merchandise: Place your order by 5:00 pm EST Monday-Friday
2nd Business Day is not available to post office boxes, APO/FPO addresses, or on personalized, over-sized, altered, and other certain items.
Next Business Day
Standard Rate + $20.00
- For all other Merchandise: Place your order by 5:00 pm PST Monday-Friday
Next business day service is not available to post office boxes, APO/FPO addresses, or on personalized, oversized, altered, and other certain items.
Saturday Delivery
Standard Rate + $30.00
PetGo Wholesale offers Saturday Delivery, but it is dependent upon the item(s) you wish to order. Saturday Delivery is not available for some items.
Instructions for ordering with Saturday Delivery:
- Call PetGo Wholesale Customer Service at 1-213-326-9375 before you order your item(s) to determine if your item(s) are eligible for Saturday Delivery.
- If your item(s) are eligible for Saturday Delivery, they must be ordered by phone.
Note: Any item(s) requiring Saturday Delivery cannot be ordered via petgowhoelsale.com.
US National Holidays and Express Shipping
PetGo Wholesale cannot ship packages on days that are US national holidays. The following dates are affected.
- Thursday, November 22 (Thanksgiving Day)
- Monday, December 24 (Christmas Eve)
- Tuesday, December 25 (Christmas Day)
- Tuesday, January 1 (New Year's Day 2019)
- Monday, February 18 (President's Day)
- Monday, May 27 (Memorial Day)
- Thursday, July 4 (Independence Day)
- Monday, September 2 (Labor Day)
- Thursday, November 28 (Thanksgiving Day)
- Tuesday, December 24 (Christmas Eve)
- Wednesday, December 25 (Christmas Day)
- Wednesday, January 1 (New Year's Day 2020)
Express orders placed during a national holiday, or during the weekend of a national holiday, will not be shipped until the following business day.
Standard Rate + $25.00 to + $150.00 depending on size & weight of item
- A surcharge (noted in parentheses following the price) will be added to the regular shipping charge for items that are large or extra heavy.
- Delivery is provided to your door. Setup and assembly are not included.
- Please provide your daytime phone number when ordering, in case the item requires freight service delivery, by appointment.
- The service is only available in the contiguous 48 states.
- No gift-wrap or express delivery available.
PetGo Wholesale "At Your Service" Delivery
Standard Rate + $150.00
- Other large or extra heavy items will be identified as PetGo Wholesale "At Your Service" delivery items at the time of order checkout.
- These items are delivered by our in-home delivery service, by appointment only, Monday - Friday.
- A surcharge (noted in parentheses following the price) will be added to the regular shipping charge for this service.
- Please provide your daytime telephone number when ordering.
- The item is brought to your home, unpacked, and inspected; all packaging materials are removed.
- This service is only available in the contiguous 48 states.
- No gift-wrap or express delivery available.
Though you may live a long way from our company's home office in Los Angeles, USA, we want you to feel welcome and to thank you for shopping at PetGo Wholesale. We are happy to ship orders across the globe, please visit our International Shipping Page for more information and order details.
PetGo Wholesale is registered to do business and required to collect and pay sales tax on merchandise, and shipping and handling in all states that currently charge a sales tax. We do not charge sales tax on orders shipped to Alaska, Delaware, Montana, New Hampshire, and Oregon. We charge tax on merchandise only in Idaho, Massachusetts, Oklahoma, and Wyoming.
Gift Cards
We do not charge sales tax on gift cards. Appropriate tax is charged at the time and place of the gift card’s end use.